8345 NW 66 ST #3383
MIAMI, FL 33166-2626
| tel: | 866-666-SALE |
| fax: | 888-769-5062 |
email: | info@westmaster |
FAQ - pre sales
Pages in category Webhosting FAQ:
| FAQ - pre sales | FAQ - post sales | FAQ - email settings |
Table of content:
1. Do you allow adult sites?
2. What do you do if my traffic will be over limit?
3. Do you allow CGI?
4. Do you allow access to raw apache logs?
5. Do you allow terminal (SSH) access?
6. Do you allow access to sendmail?
7. What is catch-all email box?
8. What do you mean by "Unlimited E-Mail Aliases"?
9. Do you allow spamming?
10. What is cron? What is crontab?
11. Do you have static/dedicated IP addresses?
12. Do you allow per directory .htaccess?
13. Can my Perl scripts have .html extension and shall they work properly?
14. Can I use SSI in files with .html extension or they must have only .shtml extension?
15. We have already gone through the sign up process including providing a credit card. At the point where your site requested that we print the form and fax, it necessary?
16. What restrictions will you have on the content of my site?
17. What operating system you run hosting on?
18. Do you support domain wildcards? 3rd level domain to directory maping?
19. Do you allow custom 404 and other Error pages?
20. Do you support mail forwaring?
21. Do you offer a shopping cart, online order form or buy now button?
22. Do FTP transfers for site uploads count toward total bandwidth allocation?
23. What computer platform is the hosting-package run at?
24. What version of Perl do you have?
25. What Perl modules do you support?
26. Can I use PHP?
27. What version of PHP do you support?
28. Can I use MySQL from Perl or PHP?
29. Do you allow daemon processes?
30. Do you support Java?
1. Do you allow adult sites?
Sure we allow adult sites, Westmaster has a state of the art network suitable for high-bandwidth adult sites. Please see our content restrictions, we don't allow an illegal content (rape, child porn, warez etc.)
2. What do you do if my traffic will be over limit?
You will be charged for over-limit traffic according to your hosting plan. Your account will we not shut down. If your traffic will rise very high you will be contacted by our support stuff.
3. Do you allow CGI?
Yes! We allow CGI technology. Please note that we are using SUEXEC to protect your privacy when you are running the cgi scripts.
4. Do you allow access to raw apache logs?
Yes, you will have separate logs for each your domain, you can access log files from your home directory. Please note that log files are rotated every day! If you want to change it that please contact our support team.
5. Do you allow terminal (SSH) access?
Yes, you will get full terminal access with complete development environment (c, c++, perl) and bunch of useful programs as pine (email client) , lynx (web browser), mc (file manager).
6. Do you allow access to sendmail?
Yes, sendmail executable is /usr/sbin/sendmail.
7. What is catch-all email box?
Every mail sent to your domain goes into your mailbox. Mailbox name is same as your login name. You can send email to anything@yourdomain.com, and email will go to your mailbox! (eg. support@yourdomain.com, tech@yourdoain.com ..)
8. What do you mean by "Unlimited E-Mail Aliases"?
Every mail sent to your domain goes into your mailbox. Mailbox name is same as your login name. You can send email to anything@yourdomain.com, and email will go to your mailbox! (eg. support@yourdomain.com, tech@yourdoain.com ..). So there is unlimited number of aliases for your mailbox. You also have unlimited number of forwarding aliases, eg. mail send test@yourdomain.com is forwarded to user@yahoo.com.
9. Do you allow spamming?
No, we don't at any form! Your account will be shut down if we detect spamming.
10. What is cron? What is crontab?
Cron is a UNIX daemon for periodical program running. Crontab is per user configuration file for the cron.
11. Do you have static/dedicated IP addresses?
Every customer gets 1 dedicated IP address for all his domains. If you want to have every site on own IP, you can purchase them when you sign up for virtual hosting.
12. Do you allow per directory .htaccess?
Yes we allow full .htaccess (AllowOverRide All) in apache.
13. Can my Perl scripts have .html extension and shall they work properly?
We don't support that by default but you can turn it on using .htaccess file. Put .htaccess file into directory with cgi scripts and type in 1 line
AddHandler cgi-script .html
Please note that after that all .html files in that directory will be run as CGI Perl scripts!
14. Can I use SSI in files with .html extension or they must have only .shtml extension?
We don't support that by default but you can turn it on using .htaccess file. Put .htaccess file into directory with cgi scripts and type in 1 line
AddHandler server-parsed .html
15. We have already gone through the sign up process including providing a credit card. At the point where your site requested that we print the form and fax, it necessary?
Yes, it's required by our credit card processing company.
16. What restrictions will you have on the content of my site?
No rape, child porn or warez sites, all such sites will be deleted and notified to administration.
17. What operating system you run hosting on?
Slackware Linux 8.0 with recent 2.2 kernel + secure patches.
18. Do you support domain wildcards? 3rd level domain to directory maping?
Yes, you can order it during signup process. After that every virtual site test.yourdomain.com will be maped to /test directory. rrr.yourdomain.com will be maped to /rrr etc.
19. Do you allow custom 404 and other Error pages?
Yes you can set it using .htaccess file. Put .httaccess file into root directory of domain and put
ErrorDocument 404 /missing.html
URL /missing.html will be displayed instead of standard 404 error page. Please note that 3th argument is URL not FILENAME.
20. Do you support mail forwaring?
Yes, if you want a mail forwarding, contact support. It's free of charge.
21. Do you offer a shopping cart, online order form or buy now button?
No, only 3rd party shopping cart.
22. Do FTP transfers for site uploads count toward total bandwidth allocation?
Yes.
23. What computer platform is the hosting-package run at?
Dual Intel PIII with minimum of 1GB memory, SCSI disk subsystem, Linux operating system.
24. What version of Perl do you have?
We provide perl v.5.6.0 or better.
25. What Perl modules do you support?
We can install any module you want from CPAN archive. Please contact support.
26. Can I use PHP?
Yes, every file with .php .php3 or .phtml extension will be parsed by PHP apache module.
27. What version of PHP do you support?
Most recent version 4 only.
28. Can I use MySQL from Perl or PHP?
Yes you can, if you purchoase MySQL account.
29. Do you allow daemon processes?
No, only on dedicated servers.
30. Do you support Java?
No, only on dedicated servers.
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